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InterCar

Roadside assistance

Locked keys in the car, opened without damage to the door

The short answer

A car lockout service sends a technician with long-reach tools and an air wedge to open the door without drilling the lock or breaking glass. You show ID and something that ties you to the vehicle before any work starts. A key that is lost, broken or shut in the trunk is a different job.

When you are locked out

  • A child or a pet is shut inside

    Call 9-1-1 first, before us and before anyone else. The inside of a closed car heats far faster than the air around it, and emergency services will open it. Do not wait on an arrival estimate when someone in the car is in distress.

  • The keys are on the seat and the car locked itself

    You can see them through the glass. Many cars relock themselves a short time after being opened, and a proximity key left in the cabin does not stop the doors from locking behind you. This is the ordinary lockout, and it is the quickest one.

  • The trunk shut with the keys inside

    The doors are locked and the keys are in the one compartment with no handle on the inside. What happens next depends on the car: a fold-down rear seat or a ski pass-through gives a route in, and a fixed bulkhead does not.

  • The fob has gone dead and the car ignores it

    A key fob with a flat coin cell will not unlock anything. Most fobs hide a mechanical blade key, and most door handles hide a keyhole under a plastic cap. If the car itself is electrically dead, the locks are dead too, and that is a battery problem.

What the visit involves

  1. Say where the car is and what it is

    The location as precisely as you can give it, the make, model and color, and where the keys are — visible on a seat, in the trunk, or somewhere you have not found yet. Mention a window left open, and mention a parking structure or a gate that needs a code.
  2. Have proof the car is yours ready

    A driver license plus a registration, an insurance card or the vehicle showing in the manufacturer app is what a technician needs before touching the door. It reads as bureaucracy when you are standing outside your own car. It is the thing that stops anyone else from having it opened.
  3. The door is opened without breaking anything

    An inflatable wedge lifts the door frame a fraction, and a coated long-reach tool goes through the gap to pull the handle or press the unlock switch. Nothing is drilled and no glass is broken. Modern doors are full of wiring and a side airbag, which is why the old flat steel tools are gone.
  4. Or the visit becomes a locksmith or a tow

    Some cars are not opened this way: a reinforced frame, a deadlocked door, keys locked in a sealed trunk. If the key is lost or broken rather than shut inside, the car needs one cut and matched to it. The technician tells you which of those you are looking at.

Upfront pricing

What a lockout costs

A lockout is billed as one service call, not by distance, and the local operator confirms the final price with you before anyone is dispatched. Nights, weekends and holidays carry the operator’s after-hours rate. The figures below are indicative ranges for a light vehicle in normal conditions, not quotes.

Typical price ranges for this service. The local operator confirms the job before anything is dispatched.
ServiceTypical rangeWhat is included
Car lockout$50 – $150per visitOpening a door on a vehicle whose key is inside it.
Tow to a locksmith or dealer, up to ten miles$75 – $125per callWhere the key is lost or broken rather than locked in, or the car has to be opened and a key programmed at a bench.

Estimates only. Final price confirmed by the local operator before dispatch.

What moves this price

  • The hour and the day. A call at night, on a weekend or on a holiday carries the operator’s after-hours rate.
  • Where the car sits. A gated lot, a parking structure level or a rural driveway all add time before work can start.
  • The vehicle. Frameless windows, deadlocking doors and reinforced frames take longer, and a few models cannot be opened at the roadside at all.
  • What is actually wrong. A key you can see on the seat is a short visit; a key nobody can find is a locksmith or a dealer, and priced there.

Where these ranges come from

Roadside lockout or an automotive locksmith?

The difference is not how expensive the car is. It is whether the key exists and is inside the vehicle.

Side-by-side comparison.
What mattersRoadside lockoutAutomotive locksmith
What it solvesA working key shut inside a locked carA key that is lost, broken, or has to be cut and matched to the car
What the work is onThe door, opened and left as it wasThe key and the immobilizer the car checks it against
What you leave withYour own key, back in your handA new key the car recognizes
How it is billedOne service callThe visit, plus the key and the programming

If you can see the key inside the car, this is a lockout and it is the short visit. If the key is gone or broken, opening the door changes nothing — the car needs a key made and taught to it, which is a locksmith or a dealer, and it is worth calling one directly.

Where these statements come from

Anything numeric or regulatory on this page carries the document it was read from and the date it was checked against it. A claim with no source is left off the page.

Frequently asked questions

Will opening the door damage my car?

The method is chosen so it does not. A wedge spreads the door frame by a fraction of an inch and a coated rod goes through the gap, which leaves no mark on the paint, the lock or the glass. Cars with frameless windows, tight weather seals or a door packed with wiring need more care, and a technician who sees one should tell you what the method is before starting rather than after.

What proof do I need that the car is mine?

A driver license and something linking you to that vehicle: the registration, an insurance card, a title, or the car showing in the manufacturer app on your phone. For a rental, the rental agreement. For a company vehicle, someone at the company has to authorize it. If none of that can be produced, the technician will not open the car — which is exactly what you want on the day someone else is standing at your door handle.

Can you get keys out of a locked trunk?

It depends on the car. Where the rear seats fold or there is a pass-through, the technician opens a door and reaches the trunk from inside the cabin. A sedan with a fixed bulkhead has no route in, and getting the trunk itself open becomes locksmith work. Many trunks also have a glow-in-the-dark release handle on the inside, which matters if anyone is ever shut in one.

My key fob is dead. Is that still a lockout?

It is, but it is often one you can solve yourself in the parking lot. Most fobs hold a mechanical blade key that slides out with a small catch, and most door handles hide a keyhole under a plastic cover you can pry off with a fingernail. Try that first. If the car is completely unresponsive with the door open, the twelve-volt battery is flat and the visit you want is a jump start.

A child or a pet is locked in the car. What should I do?

Call 9-1-1 immediately. A closed car heats up much faster than the air outside it, and the risk to a small child or an animal is measured in minutes. Emergency responders can open the vehicle and will not wait for a service van to arrive. Call us afterward if the car still needs attention. Nothing on this page is worth the delay in that situation.

Can a technician open any vehicle?

Most, but not every one. A handful of newer models with deadlocking doors, reinforced frames or unusual glass are genuinely bench jobs for a locksmith or a dealer, and a technician who says so on arrival is protecting your car rather than avoiding work. Give the year, make and model when you call, and the operator can usually tell you before anyone is dispatched.

Last updated

Tell us what you need

Describe the job once. We match it to a vetted, licensed local operator and come back with an estimate. Nothing is dispatched until you agree the price.

Estimates only. The local operator confirms the final price before dispatch.