Legal information index

Terms of service, privacy policy, your California privacy choices, SMS program terms and our accessibility statement, all in one place with plain summaries.

• Terms of serviceWe connect you with independent local operators. They perform the work and set the final price. Prices shown here are estimates. An optional booking deposit is credited against what the operator invoices you.Last updated September 1, 2026
• Privacy policyWe collect what we need to send help to the right place, and we pass it to the local operator handling your request. You can ask us to delete it or to stop sharing it for advertising.Last updated August 30, 2026
• Shipping and returns policyWe place your order within 2 business days and most orders arrive 7–14 business days after payment, with tracking. Shipping is free over $49. Unused items can be returned within 30 days of delivery, and anything damaged, defective or wrong is replaced or refunded.Last updated September 15, 2026
• Do not sell or share my personal informationAsk us to stop sharing your information for advertising. We also honor the Global Privacy Control signal automatically.Last updated August 30, 2026
• SMS program termsWe text you only about a request you made. Reply STOP to stop, HELP for help. Standard message and data rates apply.Last updated August 30, 2026
• Accessibility statementWe build to WCAG 2.2 Level AA and test every release automatically. If something on this site blocks you, tell us and we will fix it.Last updated August 30, 2026